Widerrufsrecht

Returns & exchanges accepted

My order came in broken/I want to make a return

Oh no! Please contact me for replacement. I pack everything as securely as possible in bubble wrap (I mostly re-use it to avoid new plastic), but sometimes stones can break during shipping.
If the item was broken within a month after the purchase I can also offer a free replacement. Please kindly describe what has happened to it and include pictures. No need to send the item back. Since the standard worldwide delivery is free, if you want to return your item, that is not damaged, you are the one to cover the shipping. I don't offer covering shipping expenses in this case. I recommend choosing the most simple option available in your country, no tracking and insurance needed.